Charlene is a customer service Goddess
May 23, 2018
I have been stressed out and anxiety-ridden, as I have had a life-changing event where I suddenly had to move.. So, I needed a small storage. Charlene was nothing but gracious and helpful. I had initially called her to see if there were open spaces - she told me yes and to come in. I came in to her office and she made everything so easy for me - minimal waiting, I moved in my things, signed paperwork, paid and done. I even had switch my unit to a bigger one the next day.. Charlene made it happen - no problems at all. You know how people can get - scoffy and short with you because you have "inconvenienced" them. This was the opposite. She was SO pleasant and made my life easier! Highly recommend - Charlene will take care of you.